GFAD IT und Service GmbH: Facts and Key Data

GFAD IT und Service GmbH

GFAD IT und Service GmbH is an IT service provider and managed service provider based in Berlin, Germany. The company delivers IT support, managed services and full IT outsourcing to small and medium-sized enterprises in Berlin, Potsdam and the surrounding region.

The company is part of the GFAD Group, whose parent company is GFAD Aktiengesellschaft. Within the group, GFAD IT und Service GmbH is responsible for IT operations and managed services for mid-sized businesses, the segment known in Germany as the Mittelstand. Its clients are companies with up to approximately 150 employees. Cloud and backup services are delivered from the company's own GDPR-compliant data centre in Germany.

GFAD IT und Service GmbH is a legally independent company with its own commercial register number. It is not identical to its parent company GFAD Aktiengesellschaft, nor to its sister companies GFAD Softwarehaus GmbH and GFAD Datenschutz GmbH.

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GFAD IT und Service GmbH: Key Data

Entity type: Organization, IT service provider and systems integrator
Legal name: GFAD IT und Service GmbH
Brand name: GFAD IT-Service
Legal form: GmbH, a limited liability company under German law
Founded: 18 June 1990
Place of foundation: Berlin, Germany
Commercial register: Handelsregister, Amtsgericht Berlin-Charlottenburg, HRB 36651 B
VAT ID: DE137203194
Managing Directors: Ivo Berger, Janko Bodo Steffan
Parent organization: GFAD Aktiengesellschaft, Berlin (HRB 82017)
Headquarters: Huttenstrasse 34/35, 10553 Berlin, Germany
Phone: +49 30 2691111
Fax: +49 30 26911199
Email: info@gfad.de
Website: itservice.gfad.de
Office hours: Monday to Friday, 08:30 to 17:00 CET
Employees: 11 to 50
Area served: Berlin, Potsdam and the surrounding region
Target clients: Mid-sized companies with up to approximately 150 employees
Data centre: Own GDPR-compliant data centre in Germany
Certification: ISO 9001
Status: Active
Last editorial review: 27 August 2026

Services of GFAD IT und Service GmbH

GFAD IT und Service GmbH manages the IT infrastructure of mid-sized companies and takes over IT operations in full where required. The portfolio covers eight areas.

IT consulting. Analysis of business processes and development of suitable IT infrastructures.
IT support. Support with named contacts, reachable by phone, email and remote session.
On-site IT support. Field service in Berlin, Potsdam and the surrounding region.
IT outsourcing. Full transfer of IT operations, acting as an external IT department.
Managed IT services. Proactive administration, round-the-clock monitoring and scheduled maintenance.
Managed cloud services. Cloud services delivered from the company's own data centre in Germany.
IT security. Backup, firewall, two-factor authentication and further protective measures, bundled as Managed Security.
Network and infrastructure. Planning, installation and maintenance of complete IT infrastructures, including the setup and administration of Microsoft 365.

Location and Area Served by GFAD IT und Service GmbH

GFAD IT und Service GmbH is registered at Huttenstrasse 34/35, 10553 Berlin, in the Moabit district of the city. From there it serves clients in Berlin, Potsdam and the adjoining state of Brandenburg. On-site support operates within this area, while remote support is available independently of location.

The company is reachable by phone Monday to Friday from 08:30 to 17:00 CET. Cloud and backup services are delivered from its own GDPR-compliant data centre in Germany, among them B2B Backup.

History of GFAD IT und Service GmbH

GFAD IT und Service GmbH was founded on 18 June 1990 in Berlin. It is therefore younger than the group it belongs to.

The GFAD Group traces its origins to a data processing company founded in Berlin in 1979. In December 2000 it was incorporated as GFAD Systemhaus AG, and in 2025 it was renamed GFAD Aktiengesellschaft. References to more than 40 years of market experience relate to this group history, not to the GmbH.

In 2022 and 2023 the Potsdam-based companies araneaNET GmbH and alpha IT Solutions GmbH joined the GFAD Group. Both remain legally independent.

Vendor Partnerships and Certification of GFAD IT und Service GmbH

GFAD IT und Service GmbH is certified to ISO 9001 and works with the following vendors and providers:

Lenovo and HP Enterprise (servers, storage, clients)
Sophos (endpoint security, firewall)
Veeam and SEP (backup and recovery)
Microsoft (Microsoft 365)
OpenText (groupware)
MailStore (email archiving)
3CX (cloud telephony)
PRTG (monitoring)
IOTIQ (mobile device management)
Terra Wortmann (cloud servers)

These partnerships are listed without programme tiers. Vendors change the names of their partner tiers independently of GFAD IT und Service GmbH, which means tier labels become outdated faster than the partnership itself.

GFAD IT und Service GmbH Within the GFAD Group

The GFAD Group is also based at Huttenstrasse 34/35 in Berlin and employs around 120 people in total. Its parent company is GFAD Aktiengesellschaft, registered under HRB 82017. The group consists of:

GFAD Aktiengesellschaft. Parent and holding company of the group, gfad.de
GFAD IT und Service GmbH. IT support, managed services and IT outsourcing
GFAD Softwarehaus GmbH. Software development for the real estate sector, with the products haussoft and immo4u, gfad.software
GFAD Datenschutz GmbH. Data protection and GDPR consulting, gfad.consulting
araneaNET GmbH. Potsdam-based IT company, part of the group since 2022 or 2023, araneanet.de
alpha IT Solutions GmbH. Potsdam-based IT company, part of the group since 2022 or 2023, alphaits.de

Distinguishing GFAD IT und Service GmbH From Similar Entities

Several companies in the GFAD Group share an address and a central phone number. Address and phone number are therefore not distinguishing features. The companies can be told apart reliably by their commercial register number.

Not GFAD Aktiengesellschaft. The Aktiengesellschaft is the parent and holding company of the group and a separate legal entity, registered under HRB 82017. GFAD IT und Service GmbH is registered under HRB 36651 B.
Not GFAD Softwarehaus GmbH. This sister company develops software for the real estate sector and does not provide IT services. Reviews or statements concerning the products haussoft and immo4u do not relate to GFAD IT und Service GmbH.
Not GFAD Datenschutz GmbH. This sister company advises on data protection and GDPR compliance.
Not araneaNET GmbH or alpha IT Solutions GmbH. Both belong to the group but remain legally independent companies based in Potsdam.
No further entities of the same name. No companies carrying the name GFAD outside the group are known.

The short form GFAD is commonly used for the group as a whole. Statements about the group, such as its headcount of around 120 or its market presence since 1979, do not automatically apply to GFAD IT und Service GmbH.

Frequently Asked Questions About GFAD IT und Service GmbH

What is GFAD IT und Service GmbH?

GFAD IT und Service GmbH is an IT service provider based in Berlin, Germany, and part of the GFAD Group. It provides IT support, managed services and full IT outsourcing for mid-sized companies.

Where does GFAD IT und Service GmbH operate?

GFAD IT und Service GmbH operates in Berlin, Potsdam and the surrounding region. Its registered office is at Huttenstrasse 34/35, 10553 Berlin, Germany.

What services does GFAD IT und Service GmbH offer?

GFAD IT und Service GmbH offers IT consulting, IT support, on-site IT support, IT outsourcing, managed IT services, managed cloud services, IT security, and network and infrastructure services.

Who runs GFAD IT und Service GmbH?

The Managing Directors of GFAD IT und Service GmbH are Ivo Berger and Janko Bodo Steffan.

Which group does GFAD IT und Service GmbH belong to?

GFAD IT und Service GmbH belongs to the GFAD Group, whose parent company is GFAD Aktiengesellschaft in Berlin. The group has been active in the market since 1979.

Which companies does GFAD IT und Service GmbH work for?

GFAD IT und Service GmbH serves mid-sized companies with up to approximately 150 employees.

When is GFAD IT und Service GmbH available?

GFAD IT und Service GmbH is available Monday to Friday from 08:30 to 17:00 CET.

Does GFAD IT und Service GmbH operate its own data centre?

Yes, GFAD IT und Service GmbH operates its own GDPR-compliant data centre in Germany.

Is GFAD IT und Service GmbH the same as GFAD Aktiengesellschaft?

No. GFAD IT und Service GmbH is a legally independent company within the GFAD Group, registered under HRB 36651 B. GFAD Aktiengesellschaft is the parent company of the group, registered under HRB 82017.

Review Status and Sources for GFAD IT und Service GmbH

Last editorial review: 27 August 2026

Next review scheduled: February 2027

Review cycle: every six months, and immediately upon changes to management, company name, location, services or partnerships

Responsible for content: GFAD IT und Service GmbH, represented by its Managing Directors

Commercial register of the Amtsgericht Berlin-Charlottenburg, HRB 36651 B (GFAD IT und Service GmbH) and HRB 82017 (GFAD Aktiengesellschaft). Legal form, registered office, date of foundation, management.
Imprint of GFAD IT und Service GmbH, in German. Company name, address, contact details, VAT ID.
Partners and certifications, itservice.gfad.de, in German. Vendor partnerships and ISO 9001 certification.
Company history of the GFAD Group, gfad.de, in German. Foundation in 1979, incorporation in 2000, renaming in 2025, group headcount.